About Me
Hi, Welcome 😊
I am Sameen, and thank you for visiting Dewy Skin. My roots trace back to Karachi, Pakistan, but life led me to England, UK in 2016. Along the way, I encountered a common struggle: the battle against skin issues aggravated by harsh climates and unforgiving air.
My own experience with tallow cream has been nothing short of transformative, and now, I can't wait for you to experience the same.
Tallow: Your skin’s timeless companion. 🐮
FAQ's
Are all your ingredients natural and organic?
Yes, we use natural ingredients, and whenever possible, they are 100% organic. For example, our Healing Tallow Balms contain Organic Jojoba Oil.
Are your products suitable for all skin types?
Our balms are designed to be gentle and effective for all skin types, including sensitive and dry skin. If you have specific skin concerns, feel free to contact us for guidance.
Do your products contain any artificial fragrances or preservatives?
No, all our products are free from artificial fragrances and preservatives. We only use pure essential oils for scent, or no scent at all, as in our Unscented Healing Balm.
How long do your products last, and how should they be stored?
Our balms have a shelf life of 12-18 months when stored in a cool, dry place, away from direct sunlight.
Can I use the balms on my face, lips, or other sensitive areas?
Yes, our balms are versatile and safe for use on the face, lips, and other sensitive areas. Always perform a patch test first if you have extremely sensitive skin.
Are your products safe for babies or children?
Yes, our Unscented Healing Balm is particularly gentle and suitable for babies and children.
What does "halal and tayyib" mean in the context of your products?
Halal means our products meet Islamic dietary and ethical standards, and tayyib emphasizes purity, sustainability, and quality. Our tallow is sourced from a halal and tayyib farm in Oxfordshire.
How do you ensure the tallow is sourced ethically and sustainably?
We partner with a local farm in Oxfordshire that adheres to ethical and sustainable practices, ensuring animal welfare and environmental care.
Is your packaging eco-friendly?
We strive to minimize waste by using recyclable and sustainable packaging wherever possible.
How do I use the Moisturising Tallow Body Balm?
Apply a small amount to dry or irritated areas of your skin and massage gently. A little goes a long way. Use as frequently as needed.
What are the specific benefits of each Healing Tallow Balm variant?
- Unscented: Great for sensitive skin or those who prefer no scent.
- Sweet Orange: Uplifting and refreshing, ideal for a morning pick-me-up.
- Lavender: Calming and soothing, perfect for evening use or relaxation.
Can these balms help with conditions like eczema or dry skin?
Yes, our balms are highly moisturizing and can help soothe conditions like eczema, dry skin, and other irritations.
How much balm should I use per application?
A pea-sized amount is often enough for most areas. Adjust as needed based on the size of the area.
Do you offer samples to try before committing to a full-sized product?
Yes, we can provide samples or smaller sizes upon request. Contact us at dewy.skin.natural@gmail.com to inquire.
Do you offer discounts or subscription services for repeat customers?
We currently offer 15% off for new subscribers. We are planning more offers for our repeat customers, so stay tuned by following us on Instagram and TikTok.
Do you ship outside the UK?
Currently, we only ship within the UK.
How long does delivery usually take within the UK?
Orders are dispatched within 24 hours, and delivery typically takes 2-5 working days.
Are your products available in physical stores, or only online?
Our products are available online, but you can meet us at events to try them out in person. Follow us on Instagram and TikTok @dewy.skin.natural) for updates on upcoming events/market fairs.
What should I do if my order hasn’t arrived?
If your order hasn’t arrived within 7 working days, please contact us at dewy.skin.natural@gmail.com with your order number, and we’ll assist you right away.
Can I return an item if I’m not satisfied?
We accept returns for unused and unopened items within 14 days of delivery. Please contact us at dewy.skin.natural@gmail.com to initiate the return process.
Who covers the cost of returns?
Customers are responsible for the return shipping cost unless the item is faulty or damaged.
What should I do if my item arrives damaged?
If your item is damaged upon arrival, please email us within 48 hours of delivery with a photo of the damage, and we’ll arrange a replacement or refund.